Your cart is empty
You may check out all the available products and buy some in the shop
Return to shopPrivacy Policy
Tourza Commerce Private Limited (“Tourza”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal data.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, use our services, or make a purchase from us.
1. Company Information
Company Name: TOURZA COMMERCE PRIVATE LIMITED
CIN: U47912RJ2026PTC112284
Office Address:
Office No. F2, 20 Rishi Colony, Tonk Road, Jaipur, Rajasthan – 302015, India.
Website: https://tourzacommerce.com
Email: tourzaacommerce@gmail.com
Office Email: info@tourzacommerce.com
2. Information We Collect
We may collect the following types of personal data when you use our website or services:
Personal Information
- Full name
- Email address
- Mobile number
- Billing address
- Shipping or delivery address
Account Information
- Username and password
- Order history
- Wishlist and saved preferences
Transaction Information
- Order details
- Products or services purchased
- Transaction details
- Payment method
We do not directly store your complete credit/debit card details or other sensitive payment credentials. Payments may be processed through secure third-party payment gateway providers.
Technical Information
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Website usage information
Customer Support Information
- Queries and requests submitted through email, forms, chat, or other communication channels
- Feedback and correspondence with our customer support team
3. How We Use Your Information
We may use the information collected from you for the following purposes:
- To create and manage your account
- To process and fulfill your orders
- To arrange delivery of products or services
- To process payments and transactions
- To send order confirmations, updates, and notifications
- To provide customer support
- To improve our website, products, and services
- To personalize your website experience
- To detect and prevent fraud, misuse, and unauthorized activity
- To maintain website security
- To comply with applicable legal and regulatory requirements
4. Consent
By accessing or using our website, you acknowledge this Privacy Policy and consent to the collection and use of your personal information as described herein, where consent is required under applicable law.
You may provide information to us when you:
- Create or register an account
- Place an order
- Contact our customer support team
- Submit a form or enquiry
- Subscribe to marketing communications
Where applicable, you may withdraw your consent at any time by contacting us at:
Withdrawal of consent may not affect processing that is required or permitted by law.
5. Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted third parties where necessary to operate our business and provide our products or services, including:
- Courier and delivery partners
- Payment gateway and payment processing providers
- Website hosting and technology service providers
- IT, analytics, and security service providers
- Customer support and communication service providers
- Professional advisors, where necessary
- Government authorities, regulatory bodies, or law enforcement agencies where required by applicable law
We expect third-party service providers handling personal information on our behalf to maintain appropriate security and confidentiality measures.
🗂 6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Fulfilling orders and providing our services
- Maintaining customer accounts
- Resolving customer support requests and disputes
- Preventing fraud and maintaining security
- Meeting accounting, tax, legal, and regulatory obligations
Account information may be retained until you request deletion, subject to applicable legal, regulatory, accounting, and legitimate business requirements.
🛡 7. Data Security
We take reasonable and appropriate measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
These measures may include:
- SSL/HTTPS encryption
- Secure payment processing through authorized payment providers
- Access controls
- Restricted access to personal information
- Website and system monitoring
- Reasonable technical and organizational security measures
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
8. Cookies Policy
Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better user experience.
Cookies may be used to:
- Remember user preferences
- Maintain website functionality
- Analyze website traffic and usage
- Improve website performance
- Provide relevant and personalized experiences
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our website.
9. Your Rights
Subject to applicable laws and regulations, you may have certain rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of personal information, where legally permitted
- Withdraw consent where processing is based on consent
- Raise concerns or complaints regarding the processing of your personal information
To exercise any applicable rights or make a privacy-related request, please contact us at:
10. Children’s Privacy
Our website and services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information where required by applicable law.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, payment gateways, or services.
Tourza Commerce Private Limited is not responsible for the privacy practices, content, or security practices of third-party websites or services.
We recommend reviewing the privacy policies of such third parties before providing them with your personal information.
12. Updates to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or regulatory obligations.
Any updated version will be published on this page with the revised effective or updated date.
Last Updated: 13 July 2026
13. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, you may contact us using the details below:
TOURZA COMMERCE PRIVATE LIMITED
Office:
Office No. F2, 20 Rishi Colony, Tonk Road, Jaipur, Rajasthan – 302015, India.
Email: info@tourzacommerce.com
Alternative Email: tourzaacommerce@gmail.com
Website: https://tourzacommerce.com